What is Lolocos?

Lolocos is a modern skincare brand focused on science-led, minimalist formulations. Our products are designed to support skin health, hydration, and barrier repair using carefully selected active ingredients.

We believe in effective skincare without unnecessary complexity.

Are your products safe to use?

Yes. All Lolocos products are formulated using cosmetic-grade ingredients and are designed for safe external use.

However, as with all skincare products:

  • We recommend patch testing before first use
  • Discontinue use if irritation occurs
  • Check ingredient lists for known sensitivities

If you have specific skin concerns, consult a dermatologist before use

How long does shipping take?

Shipping times vary depending on your location.

  • UK orders: typically 2–5 business days
  • International orders: 5–14 business days (may vary)

Processing time may take 24–72 hours before dispatch.

Delays may occur during peak periods or due to courier issues.

Can I cancel my order?

Orders can only be cancelled if they have not yet been processed or shipped.

Once an order is dispatched, it cannot be cancelled and must follow the return process.

Are your products suitable for sensitive skin?

Many Lolocos formulations are designed to be gentle and barrier-supportive.

However, skin sensitivity varies from person to person. We recommend:

  • Patch testing before full application
  • Introducing new products slowly
  • Avoiding overuse of multiple active products at once
How can I track my order?

Once your order is shipped, you will receive a confirmation email with tracking details.

You can use the tracking link to monitor your delivery status in real time.